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The theory of
making decisions with multiple objectives has established conditions under
which simple ranking formulas can be developed. Those conditions have to be checked by exploring specific
(usually hypothetical) trade-offs with the decision makers. Controlled exploration, called “conjoint
scaling” by Keeney and Raiffa (Decisions With Multiple Objectives,
Cambridge University Press, 1993), can simultaneously discover the best ways
to measure the attributes and appropriate ways to combine their measurements
mathematically into a scoring function that correctly reproduces any
consistent set of preferences.
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